Tuesday, June 1

9:30 am - 10:30 am

Passion and Purpose - Rediscovered!
Keynote speaker: Jonathan Fanning

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work, 1.0 DCBoNursing

A year from now, you’ll be living with a deeper sense of passion and purpose… or not! You’ve experienced moments of clarity, moments filled with passion, moments with tremendous energy and conviction. You’ve also experienced the lack of these gifts. In this unique keynote, you will rediscover secrets that change everything. Reimagine and magnify your ability to be an agent of change…

Reawaken “who we are, what we do, and why we do it” for 2021 and beyond. This program applies to you, whether you lead a non-profit, team, family, or just yourself.

Jonathan Fanning, Author, Speaker, Entrepreneur

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Concurrent Education Sessions A – 10:45 am – 11:30 am

A1- Bullying Among Older Adults: Not Just a Playground Problem

Speaker: Dr. Kathleen Weissberg, MS, OTD, OTR/L, CMDCP, CDP National Director of Education - Select Rehabilitation

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work, 1.0 DCBoNursing

Bullying, defined as “a distinctive pattern of deliberately harming and humiliating others,” is an increasingly common problem among seniors. While the communal-living nature of senior living communities can open the door for socialization and friendship, it can also be the location of cliques, gossip, abuse and bullying behavior. It is estimated that between 10 and 20 percent of older adults living in senior living communities are mistreated by their peers, and often the behavior goes unreported or unnoticed by staff. Unfortunately, bullying is not just exhibited on the playground – it is a behavior that spans multiple demographics and age groups.

In this session, participants will learn the definition and incidence of bullying in adult living communities and day centers including what older adult bullying looks like in this population. Characteristics of older adult bullies as well their targets and gender differences will be explored. The reasons why bullying occurs as well as the five different types of bullies are defined.

The impact of bullying is detrimental to the health and well-being of our seniors. Even one instance can have a lasting impact! Therefore, it not enough just to define bullying – communities need to know the warning signs, the physical and emotional impact, and what to do if it happens to them. Therefore, interventions for the organization, the bully, and the target will be reviewed to help communities minimize (and prevent where possible) bullying and mitigate the effects on the target. Addressing bullying behavior among older adults is critically important for enhancing quality of life and promoting emotional well-being; strategies to create caring and empathic communities for all residents and staff members are reviewed.

A2 - Wise & Well Playbook: Leveraging Human Capital and Technology to Build Community While Being Apart

Speakers: Mary Darby, COO - Keswick; Susan Bender, Director of Education and Engagement - Keswick; Adam Decker, Community Health Educator - Keswick

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work

This session will cover the key trends shaping the not-for-profit senior living and care sector. Clearly COVID-19 has reshaped the space, but there are also consistent elements that remain. The demographic trends continue to show significant growth among the senior population in the next two decades and we know, even more so now, that social isolation and the lack of being in community can be highly detrimental to older adults. Ziegler staff and other industry experts will cover key trends in the sector such as demographics, consumer sentiment (pre and post-COVID-19), competition, workforce strategies for the future, and growth strategies among others. Key opportunities for providers in the space, such as technology adoption, innovative partnerships, and redefining business models will also be highlighted. Information will be pulled from Ziegler’s research team and provider case studies. The content will give a national, regional and statewide perspective on what challenges and opportunities lie ahead for senior living providers.

A3 - Best Practices in Nonprofit Governance

Speakers: Eileen Morgan Johnson, Partner - Whiteford, Taylor, & Preston LLP

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work

Many board members assume their positions without understanding what it means to serve on a board of directors of a nonprofit corporation. This program is designed for board members and senior staff who work with boards to better understand the legal obligations of boards and the means by which boards can operate more effectively.

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Concurrent Education Sessions B – 12:00 pm – 12:45 pm

B1 - Surprising Ways Supportive Care Can Help Residents Age In Place

Speaker: Jessica Whittemore, LCSW-C, APHSW-C - Hospice of the Chesapeake

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work, 1.0 DCBoNursing

Older individuals with complex and chronic health conditions may not know about supportive care (often referred to as palliative care) and how it can help both their quality and their quantity of life. Jessica Whittemore, LCSW-C APHSW-C, a Social Worker with Chesapeake Supportive Care will explain what supportive care is, who can benefit from this specialized medical care, and how it can help individuals age in place.

B2 – Hindsight Really is 20/20: Designing Differently for the Next Pandemic

Speakers: Tim Barnhill, Managing Principal - Hord Coplan Macht; Brendan Baloh, Vice President - Whiting Turner; Sam Guedouar, Vice President - Roland Park Place

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work

Prior to the pandemic, Senior Living providers were largely focused on hospitality-based design with a focus on the LIVING aspect of Senior Living that sought to break with clinical models of care. While providing a sense of community, increasing socialization, and fostering a sense of well-being is still important, the on-going situation of the pandemic has made it clear that protocols and practices need to be in place to mitigate the threat and effects of any future contagion that can critically disrupt operations. In situations like this, it is of utmost importance to protect residents and staff while keeping a semblance of normality in the flow of operations and the daily lives of the residents.

To accomplish this goal, design and construction for current, future, or repositioned communities will be a pivotal focus whereby planning for the risk of a similar situation will take the form of maintaining the connection to the overall community, and increasing satellite communities or buildings that are supported by a larger hub, while also reducing building wing size, where possible.

The flexibility in this approach will enable providers to reduce density in areas to mitigate a contagion’s spread, provide greater ability to isolate residents or wings where needed, and allow for a flexible staffing model. We will examine a recent renovation and a new building that were designed prior to the pandemic and review ideas that would be better suited in the current environment. We will also explore the potential construction cost and schedule implications of those applied design principles.

B3 - Overview of Legal Issues of Importance to Nonprofit Communities

Speakers: Rose M. Matricciani, Partner - Whiteford, Taylor & Preston LLP; Herman B. Rosenthal, Partner - Whiteford, Taylor & Preston LLP; Kimberly J. Min, Partner - Whiteford, Taylor & Preston LLP

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work, 1.0 DCBoNursing

The COVID-19 pandemic has deeply impacted aging services providers and telehealth is one area that has changed quickly during this time. This session will explore telehealth issues and concerns in various settings and help to answer some questions in this fast-evolving arena.

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SOLUTION STATION – 12:45 pm – 1:15 pm

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Concurrent Education Sessions C – 1:30 pm – 2:15 pm

C1 – The Digital Transformation of Senior Living: Adoption & Implementation

Speakers: Nick Patel, President - ThriveWell Tech; Paul Steinichen, Chief Technology Officer - ThriveWell Tech; Steve McDonald, Chief Commercial Officer - ThriveWell Tech

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work

As organizations envision a larger portion of their annual budgets being directed toward technology and technology enhancements, this session will focus around the importance of a strong strategy and roadmap for organizations to meet their goals. We will also be exploring the build and design of these technologies and components of infrastructure required to meet the needs of emerging technologies now and in the immediate future. The State of Technology in Aging Services report published by the Center for Aging Services Technology (CAST) offers a vision for long-term care that includes smart technologies as well as integrated information technology systems that support and enhance the health, safety and social connectedness of older people living in their own home. How can retirement communities provide smart technology solutions within a connected environment in order to enhance the quality of life for their residents? What “Smart” technologies exist today that are appropriate and affordable for senior living communities and easily accessed and used by residents? What are the infrastructure requirements to meet this new wave of smart technologies, and what capabilities are presented for communities that already have enough infrastructure in place?

We will provide an overview of approaches to integrating smart technologies, as well as new emerging technology trends. Specifically, we will explore how smart technologies can work for providers, staff, and residents. How the incorporation of smart technologies impacts the building program and subsequent space needs will be discussed along with a dialogue around the necessary infrastructure required to support technology for the entire community to be connected.

As retirement communities embark upon master planning initiatives, it’s an optimal time to discuss the implementation of smart technologies into the community. This may mean taking a hard look at the network infrastructure to ensure that is has the capacity, reliability, and security to support new and multiple technologies. Technology has enabled the transformation of nurse stations from the front-and-center command post to an unobtrusive and out of sight area. Future smart technologies will enable residents to be more socially connected to family and friends via in-unit iPad kiosks, video concierges, internal communication systems, and video conferencing capabilities and for communities to implement electronic building management systems to control and monitor system temperature, humidity, energy use, and resident comfort.

This session will focus on the importance of developing a technology strategy and implementation roadmap. Smart technologies along with the crucial importance of a supportive infrastructure allow communities to take proactive approaches to meet the inevitable demand of residents. Each retirement community should have a strategic roadmap when it comes to implementation of smart technologies and infrastructure. Whether updating old technology systems to meet their needs or implementing new technology and infrastructure initiatives, communities are looking for ways to better serve their communities. We will offer a big picture look around how a proactive, holistic approach to smart technologies, including AI and predictive modeling, can be leveraged to enhance the quality of life of seniors, and improve clinical decision making.

C2 – Dual Choice and Changes to Long-Term Care

Speaker: Melisa Byrd, Senior Deputy Director/Medicaid Director - Department of Health Care Finance

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work

This session will differentiate the roles and responsibilities of the Medicaid and Medicare programs. We will also highlight the advantages of integrated services for dual DC Medicaid and Medicare enrollees. Additionally, we will review how health information exchange (HIE) supports integrated care.

C3 – Crossing Paths: Creating Community Connections

Speaker: Megan Tracy Benson, Deputy Director - Empowering the Ages; Janel Peters, Program Specialist - Empowering the Ages

Continuing Education: 0.75 NAB, 0.75 Maryland Social Work, 1.0 DCBoNursing

It’s our past that connects us to our present and our future. It’s teaching, learning and sharing that creates community. The Empowering the Ages’ Crossing Paths program brings older adults and high school students together on a weekly basis. Participants have virtual meaningful conversations and learn about each other’s experiences in different generations and cultures, and gain perspective on history and hope for the future. This session will share details about the Crossing Paths program, including the tangible and intangible benefits to older adults, of all capabilities, and how living communities can create these connections for their residents.

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Networking Event - 2:30 pm - 3:00 pm

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LeadingAge DC & LeadingAge MD Reception – 5:00 pm – 6:00 pm